FAQ

1. What should I do to pickup my Paypal tickets at the venue´s box office/doors?

  1. Show your ID or IFE.
  2. Show your e-mail Paypal Purchase Confirmation printed or on your mobile device.
  3. Arrive at least 30 minutes prior to each concert to venue´s box office/Doors.
  • Tickets are available one hour prior to the concert at the venue’s box office/Doors.
  • Tickets are valid only for the date and time specified on the ticket.
  • Tickets are NON-REFUNDABLE. We recommend checking and selecting carefully the dates of each concert.
  • We recommend buying tickets through San Miguel Jazz Festival website and/or specified points of purchase only.
  • For any other information please contact San Miguel Jazz Festival at: info@sanmigueljazz.com.mx 

 

2. What should I do before and during a concert by San Miguel Jazz Festival?

  • As a courtesy to fellow fans and our performing artists, please remember to turn off all phone ringers while attending the festival performances.
  • Taking photographs/video/audio with any device is not permitted. No filming of artists is allowed.
  • Smoking is not permitted in any indoor venue.
  • Pets are not permitted in any indoor venue.
  • Doors open 15 minutes prior to each concert.

3. If I am an Artist, what should I do to perform at San Miguel Jazz Festival?

  • If you are an artist/performer interested in performing at our annual festival, please send us the following information. Submissions must include the following information a Word document (in Arial 12 pts) or PDF file with the following information:
    –    Name of the artist/band.
    –    Biography of the artist/band.
    –    Press Kit / Music project proposal.
    –    1-3 YouTube videos of live footage.
    –    3 Soundcloud and/or Spotify tracks.
    –    3 high-res (300 dpi) JPG images of the artist/band.

*Submissions: December 1st, 2022 to January 31st 2023.

Please send the requested information by email to:

4u.jazz.blues@gmail.com